The best way to contact us is by email at firstname.lastname@example.org.
Please allow up to 3 days for a response, depending on our production schedule.
Before you call - please have the following ready so that we may most efficiently assist you:
For In-Stock items:
For custom orders:
Please note: The measurements requested for the estimate are NOT your regular store-bought garment sizes.
We are happy to answer your questions about the items that we create and sell - again, email is best for this purpose so that we can easily refer to your details when generating your price estimate and constructing your order. Price estimates are not available by phone due to the time involved to accurately generate this information based on current materials cost, etc.
Send us your questions, comments, queries using the contact form below. If you want to have a costume custom created, please fill in the fields below so that we may best give you a price quote. For details about these questions, please see our Custom Orders page. If your query is not about a custom ordered costume, enter your name and email address, then jump to the "Message" field below.
237 Solar Street
Noon to 10:00 pm US Eastern Time, Monday - Thursday.
We are closed Friday, Saturday and Sunday, and major US holidays.
If we are unable to answer the phone during production, please leave a message or email us with your request.
Please Note: If you are calling from an "Unknown" number, your call will be blocked. Due to an overwhelming number of spam telemarketers using unknown numbers, we have had to block all unknown callers.
The cost of telephone consultation lasting longer than 15 minutes will be added to your order. This does not include time spent processing your payment by phone. (We are usually able to answer all questions within five to ten minutes.)
While we love what we do here at Twin Roses Designs, it is also a serious full time business. We strive to offer you handsome, durable, yet cost effective goods and garments professionally made from the best quality materials possible.
As the costume designer of Twin Roses Designs, Andrea is involved in every aspect of the costume design and production process. Andrea worked in the costume shop at the University of Virginia for two years and was involved in numerous productions as dresser, master painter/dyer, assistant costume designer, pattern drafter, stitcher, etc. Andrea has degrees in Theater (costume design), Biology, and a Minor in Studio Art from UVA.
Founded in 2000, Twin Roses Designs has since grown into the thriving business you see today. Andrea's goals for the future are to continue to design and create costumes for professional productions in addition to producing high quality clothing for individual re-enactors and enthusiasts.
Another scientist/artist blend, Garry is our technical guru. He specializes in digital translation of artwork into stitches for the embroidery machine, as well as being the in-house Dye Master, webmaster and photographer. Garry received his BSc from the University of British Columbia in Occupational Therapy.