Domestic
Shipping (USA)
The
following are the current charges as programmed into our shopping cart
for domestic priority mail, as of February 2013.
Please see USPS.com
for more information regarding their current prices. Our zip
code is 24201.
| Priority Mail |
| Item
Value |
|
| From |
To |
Shipping
Rate |
| $0.01 |
$29.99 |
$7.45 |
| $30.00 |
$89.99 |
$13.50 |
| $90.00 |
$179.99 |
$22.00 |
| $180.00 |
$249.99 |
$34.00 |
| $250.00 |
** |
$55.00 |
These shipping costs
are calculated solely on the value of an
item - not its' weight. ** The shopping cart does not allow
for
very heavy items or
multiple items valued at greater than $250 to have shipping cost
calculated accurately. Typically, purchases valued at over
$250
will need to be shipped in oversized boxes, which contributes to the
higher rate. Please contact us
with the item(s) you wish to purchase along with your address and we
will calculate accurate shipping and handling cost for you.
First Class Mail:
We
do
not
ship via First Class Mail, as the transit time
can be extremely variable, and there is no way to
track packages nor to get reimbursement for
our client if the
parcel disappears. Due to numerous complaints and negative
experiences
with the First Class Mail service in the past, we no
longer offer this shipping option. Items greater than $30 in value ship
with insurance so that we may be able to refund you if the
parcel is lost or damaged in transit.
Processing time:
We ship orders of in-stock items within about
24-48 hours of payment receipt, except weekends or holidays when we are
closed.
Priority
mail usually takes 2-3 days to deliver, but the post office makes no
guarantee as to delivery time for priority mail and does not offer a
tracking number. Friday orders placed after 3:00 p.m.
EST will
ship the following Monday.
FedEx:
We
also ship via FedEx 2Day Air and FedEx Standard Overnight.
FedEx overnight
service is available on
weekdays only. Friday
orders (if placed before
3:00 p.m. EST)
with Overnight Delivery will not arrive until the following Monday.
For accurate shipping rates for
this
method, we will need to know the item(s) you wish to order, the
quantity of each, and your address with zip code to verify rates.
At times FedEx 2 Day Air is comparable
to Priority Mail cost, but FedEx offers a guarantee for delivery time
and a tracking number.
Incorrect addresses:
If any parcel is returned to us
due to improper or insufficient address as keyed into your payment
field, we
are not responsible for re-shipping charges to you. We use
the address
information exactly as you type it in to generate your shipping
label.
International
Shipping
We ship high quality
costumes and
costuming supplies to customers around the world. Please
select International
Priority Air at checkout through the shopping cart, or
contact
us via email with the item(s) and quantities of each you wish
to purchase along with your country so that we can calculate accurate
international airmail shipping cost. International Priority
Air mail usually takes about 10 business days
worldwide. Your
Customs office may delay delivery or charge importation fees that are
not part of the purchase price of your item.
We can also ship
via USPS Express Mail -
please contact us
to arrange for this expedited shipping.
You are responsible for any taxes or fees imposed by your government on
imports, and these taxes or fees are NOT included in your international
shipping cost. International items will be properly
marked as merchandise with the appropriate value, NOT as
"gift". Do not ask us to misrepresent information on customs
forms - we will not intentionally mislabel an item as gift, reduce the
sale value, or falsify customs documents in any way as it is against
the law to do so.
If the parcel is returned to us for any reason, we are not responsible
for the return shipping fees.
Once
your item has shipped, we will send you an e-mail with a scan of both
the postal receipt and Customs Form for your records. The Customs
Form contains a CW number which can be used to track your parcel at the
Track and Confirm page of
Estimated International
United States Priority Mail Shipping Rates:
*** NEW RATES
AS OF FEBRUARY 11, 2013. ***
Please note: These costs (based on the February
2013 United States Postal Service revised shipping rates)
are what the shopping cart
will charge you, and may be inaccurate, due to value and/or weight.
We will be able to verify the shipping and handling cost once
we
know the item(s) ordered, the total value and your location.
If you wish to verify the estimated shipping cost yourself, here is a
link to our country's postal service website: USPS.com
| Value In $US of Item(s) |
Rate |
| From |
To |
|
| $0.01 |
$49.99 |
$45.00 |
| $50.00 |
$99.99 |
$55.00 |
| $100.00 |
$199.99 |
$65.00 |
| $200.00 |
$299.99 |
$75.00 |
| $300.00 |
and
up |
$85.00 |
For purchases greater than $350, please contact us
for correct shipping costs,
as the shopping cart is unable to properly calculate beyond
$350 USD.
The
rates shown above are those quoted to us by the United
States
Postal Service to the most expensive possible destination,
with an
estimated weight of goods for that value. There appears to be
a
base rate cost for international
shipments, regardless of the small cost of the item, or if the item is
very lightweight. The prices shown above do not take into
account
labor cost/handling. We will spend about 40 minutes to an
hour
packaging your item(s), filling out the customs forms, taking the
parcel to the post office, standing in line at the post office for
processing the parcel, and scanning the receipt and tracking number for
you after shipment.
Please note: We
do not
ship via International First Class Mail, as the transit time
can be extreme (4 or more weeks), and there is no way to
track packages nor to get reimbursement for
our client if the
parcel disappears. Due to numerous complaints and negative
experiences
with the International First Class Mail service in the past, we no
longer use this shipping option.
August 2012 Update:
We no longer will ship via International Flat Rate shipping.
Once a Flat Rate parcel enters the USPS system there appears
to
be no further tracking information. This means that neither
we
nor our clients may access any information as to where the parcel is,
when it is out for delivery, etc. It also appears that Flat
Rate
takes considerably longer than the typical 6 - 10 day's Priority Mail
transit time.
| Canadian Customers: |
The
rates above are not reflective of shipping costs to Canada.
Those charges will be approximately 2/3 or less of what is
listed. |
| UK, Ireland, South Africa and Israel Customers: |
We
are unable to ship insured
parcels via the Priority Mail through the US Postal Service to your
countries and by proceeding with a purchase from us, you
are agreeing that we are not responsible for refunding/reimbursing your
purchase if it is damaged or lost in transit. We can also
ship via USPS Express Mail, which is trackable and fully insured, but
will be more expensive than shipping through the postal service.
Please contact
us about the cost for this service. |
****Attention
United Kingdom Customers****
As
of February
22, 2012, Royal Mail will not allow us to insure any parcel coming from
the USA into the UK via Priority Mail International.
While we do and will take all appropriate
action
to ensure that your parcel is carefully packaged and shipped, once we
hand the parcel over to the USPS, we no longer have control over
it.
By proceeding with a purchase from us, you are agreeing that we are not
responsible for refunding/reimbursing your purchase if it is damaged or
lost in transit.
USPS Express Mail is insureable, and fully trackable - please contact
us for costs associated with this option.
This is a scan of the notice that we received from our local USPS Post
Office on February 22, 2012.
PMI= Priority Mail
International
Skype us
at andrea.wakely
E-mail
us for an appointment to allow for time zone differences
and ensure that we are available when you call.)
Here
are links to customs websites for some of the countries we ship to
most frequently. These sites will let you know what you may
expect for imported goods. (Click on the flag or link to
open it in
a new window.)
We do ship to
other countries not shown below - these are just the
countries that we ship to most often, and that we know the customs
website links.
Other handy links:
To return to our pages, please click on any of
the links to the left.
Overnight
and Rush Shipping
We
use FedEx for rush shipping. Options include Standard Overnight and
Second Day Air. Second Day Air within the USA is usually
comparable in price to USPS Priority mail, but unlike USPS
it is completely trackable and has a guaranteed delivery date.
Shipping cost varies according to value, weight, dimensions
of the parcel and your location relative to Bristol, VA.
A
signature will be required for delivery, so plan accordingly with the
address you provide us so that someone will be at home to sign or have
the box sent to a work address.
Please contact
us with the currently available item(s) that you wish to
purchase, your phone number and your shipping address
so that we may calculate correct shipping charges, verify the delivery
date for you and bill you directly. If we do not have all of
this information via email, it may delay the processing of your order.
The daily cut-off
time for shipping is 3:00 p.m. EST.
Orders placed and/or confirmed later than 3:00 p.m.
will ship the next
business day.
Shipping addresses must be confirmed and phone number specified BEFORE
shipping.
If you need to call us to confirm your order and
address, our telephone
number is 276-591-1113 (noon until 10:00 p.m. EST, Monday thru Friday).
We are closed on the weekend. We may not always be able to
answer the phone, so email contact is best.
Skype us
at andrea.wakely
E-mail
us for an appointment to allow for time zone differences
and ensure that we are available when you call.)
**
Your telephone number is required for the waybill. **
Rush shipping is NOT
available weekends or holidays.
Rush
Custom Orders:
Please contact
us
to verify our availability if there is not a banner indicating that we
are booked for custom orders and review our Rush Orders
information on our Custom Orders page.
International FedEx:
We do ship expedited packages outside the USA via FedEx
International. Please contact us
to arrange for this shipping service.
|
